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Ordering:
Most items on our website can be purchased securely on-line. For any items that
are not listed with an "Add to Cart" button, please phone us toll-free
at 1-800-472-7267 (1-800-472-SAMS) to place your order. You may also phone
in your order and talk to a real person to purchase any items on our site. An
order form is also available
for you to fax (1-802-229-0755) or postal mail to us.
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Business
Hours
Open every day
(except major holidays)
Eastern
Time-US
Sunday 11-4 -
Mon-Thurs
9:30-5:30 -
Friday
9:30-7:00 -
Saturday
9:30-5:00 | Contact
GuitarSam
71 Main Street
Montpelier VT 05602
1(800)
472-SAMS Voice
1(800) 472-7267 Voice
1(802) 229-0755 Fax
Email:
sales@guitarsam.com
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Guaranteed
to Thrill You
In
the unlikely event that you are not thrilled with your purchase, you may return
it within 10 days of receiving it. Items must be in original condition with all
packing, literature and warranty cards, and packaged in the same carton that we
shipped it to you in. We will immediately issue you a full refund of your purchase
and shipping amount. (ground shipping only) You pay only the shipping charges
to send it back to us.
Items
may be returned up to 30 days for full value exchange or store credit. You pay
only the shipping charges to send it back to us. Please contact us by phone, 1-800-472-7267,
or email, sales@guitarsam.com to get
a Return Authorization before shipping item. |
GuitarSam
Policies
 We accept MasterCard,
Visa, American Express, Novus, Discover. We also accept money orders or certified
checks made out to "GuitarSam".
Personal checks
made be used for purchases totaling less than $100.00, but your order may be held
up to 10 days before shipping. In-stock
orders will be shipped by UPS the same day (Monday-Friday) when ordered by 2:00
PM Eastern Time. You will receive your order in 1-5 business days. If
an item is not in stock, we will notify you by email or telephone. We will not
charge your credit card until the day we ship your order. Defective
harmonicas must be sent directly to the manufacturer by the customer. Federal
Law prohibits the return or exchange of a harmonicas except between the consumer
and manufacturer. All
sales of sheet music, songbooks, instruction books, and videos are final. There
are no returns except on defective product, which will be exchanged only for the
exact title. Vermont
residents, please add 6% sales tax. All other US states pay no sales tax. International
shipments may be assessed a tax or duty upon entering your country. Please check
with your local customs office for information on how your order may be taxed. Alaska,
Hawaii, and International customers: Please send us your zip code or postal code,
and we will quote you a discounted shipping rate. Click
here for International
Currency conversion rates. Shipping
Charges
(in the continental United States)
--
Only applies to less than a $100 merchandise order
| Shipping
Charges | add...
| | Guitar,
Bass, Banjo (with or without case) |
$25.00 |
| Small
box items (tuners, strings, effect pedals, etc.) |
$8.00
| | Mandolin,
ukulele, small guitar | $20.00
| | Hard
Shell Instrument Case | $25.00
| | Amplifier,
Mixer, or Speaker (up to 10 lbs.) | $25.00
| | Single
Sheet Music (add .50 for each additional sheet) |
$2.00
| | Music
Book (add $1.00 for each additional book) | $4.00
|
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Alaska,
Hawaii, and International customers: When requesting shipping
charges, please send us your zip code or postal code, and we will
quote you a discounted shipping rate.
Please note: VOX, KORG, and Marshall products can only be shipped
by us within the US.
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