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Wilson: Guitar Tech Talk Guitar
Tech Talk is from Chip Wilson in New
Orleans. If you have a question about guitar
building, repair, or maintenance, send it to Chip
at jumpinsomethin@aol.com. Musician/luthier
Chip Wilson lives in New Orleans, LA. Chip worked
with Borys Guitars when master archtop builder
James L. D'Aquisto served as a consultant before
Chip opened his own business, Better Guitars.
Better Guitars served as an authorized repair shop
for most of the top US guitar manufacturers. Chip
recently wrote a book review for
Guitarmaker, the quarterly publication of
the Association of Stringed Instrument Artisans
(ASIA). Chip is now
primarily a performer in New Orleans, typically
playing 25 to 30 gigs per month, as a soloist,
sideman, and with his own band A
Jumpin' Somethin'.
His 1999 release "A Jumpin' Somethin'" was
nominated for Best Traditional Jazz CD By A
Louisiana Artist by Offbeat Magazine, the
most widely distributed Louisiana music
publication. "A Jumpin' Somethin'" can be obtained
online at www.louisianamusicfactory.com,
or by contacting Chip at jumpinsomethin@aol.com
Sometimes
it is obvious when a guitar needs service. There is
a fine article by expert repairman Frank Ford in
the March 2001 Acoustic Guitar magazine
advising players about what might justify a trip to
the shop. Having
decided you are going to bring your instrument in
for service, what can you and your repairperson
expect from one another? First, a
good repairperson will look over your instrument,
checking out your problem areas, and pointing out
other problems that might need to be addressed. Try
to communicate the symptoms of the problems
clearly, even play the instrument to demonstrate
both your style, technique and your concerns. Then,
trust the luthier to decide on the appropriate
solutions and give you an estimate of cost for
necessary or optional work. Remember that an
estimate is just that, although a responsible
repairperson will contact the owner if other
problem areas arise that might justify an increased
cost. Some
players like to give a repairperson a budget that
they can afford at that time. Some repair shops
have a price list, although I personally don't view
instrument repair as being an entirely predictable
science. Communication
between the parties is key as in any financial
discussion. When I ran
a full-time repair shop, I usually had between
thirty and fifty instruments on my to-do list, a
time consuming work load. A quick repair is
important to many players, but there may be an
extra financial cost to pay for that service if a
"rush job" is demanded. An experienced repairman
will give the customer a reasonable idea of the
time frame for a repair . . . and then it will
likely take longer. Be patient. Also remember that
all the time that the luthier gives to you in
telephone calls, social visits during work hours,
and in assessing your repair before and after the
fact is multiplied by the amount of guitars and
cases you see in the shop. Try to give your
repairperson a break, so there is time to work. He
doesn't need to know you or your guitar's life
story, he needs to know what it really takes to do
the repair. If you call and get an answering
machine, it could be that he is working on your
guitar right then. Or maybe not. In either case,
leave a brief message, with your number clearly
stated up front and a good time for a return call
during normal business hours. It's quite likely
that your repair person doesn't really want to talk
about your guitar on Sunday afternoon or during
dinner with his loved ones. Of course,
you assume you are going to have a properly done
repair. You, the repairman and knowledgeable
friends may be the judges of that. However, when
you get your instrument back, you should be able to
expect a few things. The case and instrument should
be at least as clean as they were when they
arrived. Don't necessarily expect a repairman to
dig through endless layers of beer residue, barroom
dust and finger crud, but you should expect the
instrument to look reasonably nice. Shops are dusty
places, but most repairmen will try to clean up the
case for you if it has gotten dusty. Glue drips,
drops of shielding paint, and other evidence of
repairs should be nonexistent in a well run shop,
although the demand for rush jobs can sometimes
result in cut corners. A few other
notes: first, don't expect the shop to have a
"loaner" for you. A serious
musician has a backup instrument, even if it means
skipping a meal or some partying to get the bread
for one. Second, a note to do-it-yourselfers:
nothing is more frustrating and often time
consuming for a repairman than trying to correct
someone else's incompetently performed repair job.
Finally, there is a whole other etiquette and price
structure for the repair of vintage instruments
which takes into account the issues of
collectability and originality over playability.
To me, the
best music is about communication between the
musicians and the audience collectively. (It's
ironic how poorly many of us communicate off the
bandstand). Logically, the best repair work will
also be a joint effort between the guitarist and
the luthier. This can best be accomplished with
good, clear, to-the-point communication.
Chip
Wilson ISSN: 1529-0956
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